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  • YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG
  • I’m sorry as a service
  • 2018 Customer Experience Management Conference speakers
  • BUILDING A STRONG CUSTOMER SERVICE TEAM
  • APPLICATION OPEN FOR 2019 NIGERIA CUSTOMER SERVICE AMBASSADOR
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  • January 17, 2020 csmagazine 0
    YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG
    The case of the CEO of a Fitness company overreacting to a...
    News Trends 
  • October 19, 2018 csmagazine 0
    I’m sorry as a service
    Eventually, there will be service break, something would go wrong, a customer...
    News 
  • September 21, 2018 csmagazine 0
    2018 Customer Experience Management Conference speakers
    The 2018 customer experience management conference is here again and the theme...
    News 
  • September 12, 2018 csmagazine 0
    APPLICATION OPEN FOR 2019 NIGERIA CUSTOMER SERVICE AMBASSADOR
    The door for the 2019 Nigeria customer service ambassador has been opened...
    News 
  • September 12, 2018 csmagazine 0
    BEN TV UK, PARTNER FOR 2018 CUSTOMER EXPERIENCE MANAGEMENT CONFERENCE
    BEN TV, UK. Partner’s customer service awards limited for the 6th edition...
    News 
YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG

YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH...

January 17, 2020 0
I’m sorry as a service

I’m sorry as a service

October 19, 2018 0
2018 Customer Experience Management Conference speakers

2018 Customer Experience Management Conference speakers

September 21, 2018 0
BUILDING A STRONG CUSTOMER SERVICE TEAM

BUILDING A STRONG CUSTOMER SERVICE TEAM

September 12, 2018 0

News

  • January 17, 2020 csmagazine 0

    YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG

    The case of the CEO of a Fitness company overreacting to a customer who demanded a refund or better service in Lagos remains a case study for customer experience management in Nigeria. The CEO obviously take it personally, it is clear that most organization and CEO’s in Nigeria...
    News Trends 
  • October 19, 2018 csmagazine 0

    I’m sorry as a service

    Eventually, there will be service break, something would...
    News 
  • September 21, 2018 csmagazine 0

    2018 Customer Experience Management Conference speakers

    The 2018 customer experience management conference is here...
    News 
  • September 12, 2018 csmagazine 0

    APPLICATION OPEN FOR 2019 NIGERIA CUSTOMER SERVICE AMBASSADOR

    The door for the 2019 Nigeria customer service...
    News 




Editors Note

  • December 12, 2015 csmagazine 0

    ANGRY CUSTOMER IS A SHEEP IN A WOLF’S CLOTH

    Remember the angry customer is really a nice person, and has temporarily become a sheep in...
    Editors Note 







Features

  • September 12, 2018 csmagazine 0

    BUILDING A STRONG CUSTOMER SERVICE TEAM

    Every organisation, company, or business must have a...
    Features 
  • September 1, 2018 csmagazine 0

    WHAT IS CUSTOMER SERVICE?

    Customer service has been defined in many ways...
    Features 

  • Need For Good Data Management In Customer Service

    September 1, 2018 csmagazine 0

    Need For Good Data Management In Customer Service

    Businesses today understand that data is an important...
    Features 
  • August 16, 2018 csmagazine 0

    Never Mind Konga, Jumia Strife, 95 per cent Online Retail is in One Purse

    No doubt about it, the multi billion Naira...
    Features 
  • December 12, 2015 csmagazine 0

    Major oil marketers hail FG on Pump Price Reduction; Vows to comply fully

    Notwithstanding the clamp-down on some filling stations over...
    Features 

  • Good customer service delivery, recipe for continued patronage

    December 12, 2015 csmagazine 0

    Good customer service delivery, recipe for continued patronage

    It is a proven fact that customers will...
    Features 










Recents Posts

  • January 17, 2020 csmagazine 0

    YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG

    The case of the CEO of a Fitness company overreacting to a customer who demanded a...
    News Trends 
  • October 19, 2018 csmagazine 0

    I’m sorry as a service

    Eventually, there will be service break, something would go wrong, a customer would be upset by...
    News 
  • September 21, 2018 csmagazine 0

    2018 Customer Experience Management Conference speakers

    The 2018 customer experience management conference is here again and the theme is centred around the...
    News 

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