Every organisation, company, or business must have a very strong customer service team, as it is the customer service agents that make the total customer experience one to always remember as pleasant. The customer service team comprises persons who cater to the questions, enquiries, and overall needs of the customers. They serve as a major Read More
The door for the 2019 Nigeria customer service ambassador has been opened for application and nomination, according to Aliyu ilias the ambassadorship status is a platform that gives customer service and experience enthusiast in Nigeria an opportunity to be part of the process of promoting excellent customer service in Nigeria with his or her introduction Read More
BEN TV, UK. Partner’s customer service awards limited for the 6th edition of the customer experience management conference. Following the impact achieved by the past editions of customer experience management conference, BEN TV, UK. See reasons to encourage companies to deliver excellent service to customers by attending the Customer Experience Conference and Masterclass. BEN TV Read More
Over the years, customer experience management service has become a secret to profit-making in businesses as well as a tool for business sustainability. However, following several complaints consumers and further research through mystery shopping of organisations/companies and providers of goods and services, customer experience management experts conveyed by Dr Aliyu Ilias, came together to present Read More