2018 Customer Experience Management Conference speakers

The 2018 customer experience management conference is here again and the theme is centred around the digital experience, it is a platform for CEO’S, Managing directors, Customer service heads, Marketing managers and customer service representative, customer service is everyone business from the janitor to the Chief executive officers, the conference would be two days during Read More

APPLICATION OPEN FOR 2019 NIGERIA CUSTOMER SERVICE AMBASSADOR

The door for the 2019 Nigeria customer service ambassador has been opened for application and nomination, according to Aliyu ilias the ambassadorship status is a platform that gives customer service and experience enthusiast in Nigeria an opportunity to be part of the process of promoting excellent customer service in Nigeria with his or her introduction Read More

BEN TV UK, PARTNER FOR 2018 CUSTOMER EXPERIENCE MANAGEMENT CONFERENCE

BEN TV, UK. Partner’s customer service awards limited for the 6th edition of the customer experience management conference. Following the impact achieved by the past editions of customer experience management conference, BEN TV, UK. See reasons to encourage companies to deliver excellent service to customers by attending the Customer Experience Conference and Masterclass. BEN TV Read More

Expert Launches Customer Experience Management Bundle. CEMBundle 1.0

Over the years, customer experience management service has become a secret to profit-making in businesses as well as a tool for business sustainability. However, following several complaints consumers and further research through mystery shopping of organisations/companies and providers of goods and services, customer experience management experts conveyed by Dr Aliyu Ilias, came together to present Read More

2018 CUSTOMER EXPERIENCE MANAGEMENT CONFERENCE,NIGERIA

The Nigeria customer experience management conference is the largest prestigious annual conference that brings together professionals, customer service experts¸ executives and managers of companies to discuss global best practice in Customer Relationship management and celebrates service excellence in Nigeria, Nigeria Customer Service Awards Limited, organisers of the Customer Experience Management conference invites the general public Read More

Need For Good Data Management In Customer Service

Businesses today understand that data is an important enterprise asset, relied on by customer-facing employees to deliver on their customers’ needs, among other uses. Yet too few sales, marketing, and customer service professionals realize that addressing data quality is necessary to move the needle on customer satisfaction. A recent Forrester survey shows that fewer than Read More

Major oil marketers hail FG on Pump Price Reduction; Vows to comply fully

Notwithstanding the clamp-down on some filling stations over alleged refusal to immediately revert their pump price to N87 per litre as against N97 previously, the major oil marketers Association of Nigeria has commended the federal government for the initiative on pump price reduction and vowed its members will continue to support government particularly in areas Read More