The door for the 2019 Nigeria customer service ambassador has been opened for application and nomination, according to Aliyu ilias the ambassadorship status is a platform that gives customer service and experience enthusiast in Nigeria an opportunity to be part of the process of promoting excellent customer service in Nigeria with his or her introduction Read More
BEN TV, UK. Partner’s customer service awards limited for the 6th edition of the customer experience management conference. Following the impact achieved by the past editions of customer experience management conference, BEN TV, UK. See reasons to encourage companies to deliver excellent service to customers by attending the Customer Experience Conference and Masterclass. BEN TV Read More
Over the years, customer experience management service has become a secret to profit-making in businesses as well as a tool for business sustainability. However, following several complaints consumers and further research through mystery shopping of organisations/companies and providers of goods and services, customer experience management experts conveyed by Dr Aliyu Ilias, came together to present Read More
The Nigeria customer experience management conference is the largest prestigious annual conference that brings together professionals, customer service experts¸ executives and managers of companies to discuss global best practice in Customer Relationship management and celebrates service excellence in Nigeria, Nigeria Customer Service Awards Limited, organisers of the Customer Experience Management conference invites the general public Read More
The executive director save the consumers initiative and his team attended the consumer protection council presentation of the patients bill of right led by Bar. Babatunde Irukera .The bill was launched by the vice president of Nigeria Professor Yemi Osinbajo. The patients bill of right is the aggregation of patients right that exists in the Read More
Mr Aliyu Ilias, the Chief Executive Director, Customer Service Award Ltd (CSAL), says one of the gains of recession is improved service delivery from both public and private sector. Ilias said this at the 2017 Customer Experience Management Conference in Abuja. He said that the recession had caused improved customers service delivery as a result Read More
In commemoration of the customer service week, the Nigeria Customer service Award Limited, NCSA has urged all stakeholders, governmental and non-governmental agencies operating in the country to appreciate their customers by providing them with warm confrontation, appreciations, and food delights during the week. The customer service week which begins today till Friday 6th October 2017, Read More
AIRTEL emerged the best customer service company in telecoms industry at the 2017 Nigeria customer service awards,Nigeria Joins the rest of the world to mark and celebrate excellent customer service, Abuja played host to a plethora of professionals in various sectors of service at the 2017 Nigerian Customer Experience Management Conference which was the fifth Read More
he Nigeria Customer Experience Management Conference 2017 is the biggest forum to share professional standards and trends in customer service delivery and customer experience management. Over 100 industry leading brands will gather to share knowledge and demonstrate the latest practices revolutionizing social and Omni-channel customer service strategies. The conference draws together a great number of Read More
ustomer service awards limited urge organisation to meet up with the trends in customer service, a customer experience management expert, Aliyu Ilias, who gave this charge at a breakfast meeting with customer service heads organized by the NCSA in Abuja, noted that within the period of eight to nine years, prices won’t continually determine a Read More
