Customer service and customer experience management training have become an enabler for business success, most Nigerian has moved beyond buying goods that the handler or management did not reckon with requisite experience. Most businesses are lacking customer simply because of poor customer service experience. This mostly happens to companies that do their business on a Read More
Data Analytics has been reported to be one of the top hard skills in the emerging world of digital skills innovation in order to dispel assumptions and work with facts drawn from sales interaction with customers and studying the purchasing patterns in order to serve them properly. Abuja Data School; an Academy that provides Data Read More
Save the consumers initiative announces the year 2021 Nigeria consumer protection conference scheduled to hold during the 2021 world consumer right day, the objective of the conference is to bring together consumers, Government agencies, Businesses and other stakeholders to discuss framework for a better experience for consumers in Nigeria, the 2021 as it is Read More
It is saddened that anything government enterprise is always worse in Nigeria, a parcel sent via Nipost from Garki Nipost to Nipost in Akpakpava Benin in Edo state has not got to the destination for 30 days. This parcel was sent through Nipost best service option according to them. It is called Expedited Mail Service Read More
Aliyu ilias Executive Director, Save the Consumers Initiative has called on the Minister of Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, the Nigerian Communications Commission (NCC), National Information Technology Development Agency (NITDA), the National Identity Management Commission (NIMC) and all service providers to extend the time contained in the new directives for subscribers Read More
A civil society organization, Save the Consumers Initiative has called on the Minister of Communications and Digital Economy, Dr Isa Ali Ibrahim Pantami, the Nigerian Communications Commission (NCC), National Information Technology Development Agency (NITDA), the National Identity Management Commission (NIMC) and all service providers to extend the time contained in the new directives for subscribers Read More
The year 2020 started like every year but with uncertainty going forward, every customer experience prediction for the year 2020 prove wrong, the brands have planned to attend to the customer with several ways to satisfy their customers and create more loyalty. Customers as well prepared to get a better service and continue to look Read More
The quest to offer excellent service has become a necessity in every sector of the economy, hence checking if your staff adhere to your standard operating procedure has become more necessary for excellent service delivery. Having to experience unprecedented force-majeure that disrupt the global economy, Nigeria mystery shoppers provider NMSP www.mysteryshoppers.org.ng remain the organisation to put your Read More
Today’s challenge is a lesson for tomorrow, all that happens in the year 2020 has birthed the strategy and changes that every organization needs to apply for the year 2021. The disruption of the year 2020 has made every professional in the field of supply chain to be in the know, we all want real-time Read More
The challenges of poor service in Abuja has become unprecedented and alarming, customers seek for help every day to save the consumers initiatives, companies are also losing lots of money to poor services, most customers that experience inadequate services are sourcing for other places to buy their goods or services. www.mysteryshoppers.org.ng Nigeria mystery shoppers provider Read More