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YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG
I’m sorry as a service
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January 17, 2020 csmagazine 0

YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG

The case of the CEO of a Fitness company overreacting to a customer who demanded a...

News Trends
October 19, 2018 csmagazine 0

I’m sorry as a service

Eventually, there will be service break, something would go wrong, a customer would be upset by...

News

September 21, 2018 csmagazine 0

2018 Customer Experience Management Conference speakers

The 2018 customer experience management conference is here again and the theme is centred around the...

News

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