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NMSP The Best Nigeria Mystery Shoppers Provider in Nigeria

February 28, 2022 csmagazine

Nigeria mystery shoppers provider NMSP remain the best Airline mystery shopper in Nigeria with over ten years of mystery shopping Airlines in Nigeria, Nigeria Mystery shoppers provider carried out a yearly assessment for all the airlines in Nigeria to know the best airline and also gather data to know the challenges of the aviation sector Read More

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YOU MUST TREAT CUSTOMERS-RIGHT EVEN THOUGH THEY ARE WRONG

January 17, 2020March 10, 2020 csmagazine

The case of the CEO of a Fitness company overreacting to a customer who demanded a refund or better service in Lagos remains a case study for customer experience management in Nigeria. The CEO obviously take it personally, it is clear that most organization and CEO’s in Nigeria has not come to terms with the Read More

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