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September 20, 2023 csmagazine

Countdown to Excellence: Customer Experience Conference Nigeria 2023

The Customer Experience Conference Nigeria 2023 is rapidly approaching, and the anticipation is palpable. Organized by Customer Service Awards Limited, this event is poised to be a pivotal moment for anyone passionate about delivering exceptional customer experiences. In this comprehensive guide, we delve into what you can expect...

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May 24, 2023 csmagazine

Unearthing Customer Needs Through The Voice of Customer

Customers remain the best adviser for a company’s...

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May 17, 2023 csmagazine

How to Retain Customer for Repeat Business

A customer experience management mindset prioritizes the orchestration...

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May 16, 2023 csmagazine

The cost of bad customer service and experience in Nigeria, Nigeria mystery shoppers Provider

There is no gain in saying all Nigerians...

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