Countdown to Excellence: Customer Experience Conference Nigeria 2023

The Customer Experience Conference Nigeria 2023 is rapidly approaching, and the anticipation is palpable. Organized by Customer Service Awards Limited, this event is poised to be a pivotal moment for anyone passionate about delivering exceptional customer experiences. In this comprehensive guide, we delve into what you can expect at this prestigious conference, why it matters, Read More

Unearthing Customer Needs Through The Voice of Customer

Customers remain the best adviser for a company’s product or service improvement as they express their expectations of how a product or service be packaged, presented, and tasted, customer have a variety of experiences that cut across vertical and horizontal competitors, customers do not only compare service delivery with a sector but across different industries Read More

2018 Customer Experience Management Conference speakers

The 2018 customer experience management conference is here again and the theme is centred around the digital experience, it is a platform for CEO’S, Managing directors, Customer service heads, Marketing managers and customer service representative, customer service is everyone business from the janitor to the Chief executive officers, the conference would be two days during Read More