The 9th edition of the Nigeria customer experience management conference is scheduled to hold in Abuja on 7th October 2021 during the international customer service week, the conference will bring together customer experience experts, captains of industries, customer experience and service staff, marketing managers, business owners, entrepreneur and different people from all walks of life. Read More
The 4th edition of the Nigeria annual supply chain management conference by the chartered institute of supply chain management seeks to invite professional in the field of the supply chain, procurement, warehouse management, store and inventory, logistics and distribution, transport and fleet management among others to the supply chain conference in Abuja. The theme for Read More
Adabara my boy of two years and some month rejected taken the mayonnaise that is his favourite as complementary to bread, his other siblings also abandoned it as well, one of them clearly state that the aroma is quite unusual and they convince me further that their five senses that are related to taste and Read More
Lagos is the commercial and economic center of the Federal Republic of Nigeria. With a rising middle class, the need for proper health safety measures to purposefully keep the active population and residents of Lagos State economically engaged cannot be overemphasized at this time. The Lagos State Government had few days ago issued a stay-at-home Read More
Little did we know in Nigeria that we are responsible for what we produce and consume, the chain involves all of us, the producer, the consumer and the policymakers. We have overstretched the carrying capacity of our environment through different environmental degradation and consumption patterns, the earlier we key into the sustainable consumption and production Read More
The case of the CEO of a Fitness company overreacting to a customer who demanded a refund or better service in Lagos remains a case study for customer experience management in Nigeria. The CEO obviously take it personally, it is clear that most organization and CEO’s in Nigeria has not come to terms with the Read More